Price Match Promise

Terms & Conditions

We believe that all of our products offer great value for money and that our prices are among the lowest in the country you will find for how comprehensive they are.

However, if, while researching your purchase, you find a similar product cheaper on a competitor's website, we will beat the price providing, in our opinion, the following conditions are met:

  • If you find a better, like for like deal for your Home emergency, Boiler or Appliance cover from another provided for cheaper, we’ll match or beat the price.
  • The price must be the monthly price inclusive of VAT and any additional charges.
  • This must be the normal monthly price of the product, i.e.
    - It isn’t the result of a membership/personal discount, and
    - It isn’t a rebate or a benefit from the competitor Price Match Promise.
  • The alternative product must currently be available.
  • The Price Match Promise only applies to products available in mainland UK.
  • You must provide sufficient information to enable us to verify the price ourselves, e.g. a link to the product page on the relevant website showing the price of the product).
  • A Price Match Promise cannot be used in conjunction with any discount or promotional items e.g. Cashback sites, Free trial promotions etc.
  • If there are pricing errors on the competitors website that are clearly pricing errors, these will not be matched.
  • These terms & conditions do not affect your statutory rights.
  • Business trade customers are excluded from the Price Match Promise.
  • We reserve the right to withdraw our Price-Match Promise at any time, without notice.

To make use of our Price Match Promise or for more information, please call us on 0800 802 1411.

Please note we reserve the right not to uphold our Price Match Promise if doing so would result in Domestic Appliance Guard making a loss. The Price Match Promise will not be applied retrospectively to orders already placed.