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Select your excess

This is the amount you'll pay for each completed repair. And with all parts and labour included, you won't pay a penny more. Ever. You'll see your quote change as you make your selection.

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What’s included?

Please refer to our terms and conditions for more detailed information about our coverage, including any claim limits and specific conditions.

What’s not covered

Please refer to our terms and conditions for more detailed information about our coverage, including any claim limits and specific conditions.

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July 2025

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Your plan summary

    Fuel type
    Preferred service date
    Plan excess
    Your quote
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    Summary and Payment

    Quote saved – Details have been emailed to you (Quotes are valid for 30 days)

    Summary

    Please check the following information is correct - you can edit any details and requote if you need to.

    About you

    Name:

    Email:

    Phone number:

    Your covered address

    Address:

    Covered address
    Please enter the postcode for the property you'd like to protect.
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    About your boiler

    Fuel Type:

    Boiler Brand:

    Boiler Age:

    Please note: we do not provide cover for Elm Le Blanc, Gledhill Boilermate, Ideal Isar, Keston boilers manufactured before July 2019, Potterton Powermax/HE, Servowarm, or Sime. Additionally, we do not cover any make or model of back boilers.

    Choose payment type

    Pay yearly by Direct Debit
    per year
    Pay monthly by Direct Debit
    per month
    Total amount payable:
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    Help & info

    Your engineer will check the boiler and flue, dismantle and clean or adjust any parts if necessary, and if a repair is required they’ll explain the issue and provide a quote.

    One of our local, fully qualified Gas Safe engineers (OFTEC-registered for oil boilers). Once you’ve booked, we’ll send you the details of who’ll be servicing your boiler…

    Most boiler services take around 30 minutes to 1 hour…

    Your preferred date is our target – we’ll do our best to book you in then…

    Help & info

    Once you take out a Domestic Appliance Guard plan, it starts immediately. However, there's a 30-day waiting period before you can make a claim. This is to prevent claims on existing issues and to help keep costs low. However, you don't have to wait 30 days for us to service your boiler.

    Make new claims online or via phone 24⁄7, give a few details and we’ll dispatch an approved engineer and keep you updated until the repair is finished.

    Once you’ve chosen a plan, we’ll remind you when your boiler is due its check-up and arrange a convenient appointment for you – simple as that.

    Emergencies: we aim to reach you same-day or within 24 hours. Non-urgent repairs are usually booked within one–two working days.

    Help & info

    Once you take out a Domestic Appliance Guard plan, it starts immediately. However, there's a 30-day waiting period before you can make a claim. This is to prevent claims on existing issues and to help keep costs low.

    Make new claims online or via phone 24⁄7, give us a few details and we’ll dispatch an approved engineer and keep you updated until the repair is finished.

    Emergencies: we aim to reach you same-day or within 24 hours. Non-urgent repairs are usually booked within one–two working days.

    Boiler service icon
    Boiler service & repairs
    Completed by expert, Gas Safe engineers
    Oil Boiler service icon
    Oil Boiler service & repairs
    Completed by expert, Oftec engineers
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    Plan terms & conditions

    Please take the time to thoroughly review our terms and conditions, as they form the basis of your contract with us and clearly outline what your selected cover includes, including any exclusions.

    We endeavour to ensure clarity and simplicity in all our communications, so should you have any queries, do not hesitate to contact us.

    Boiler

    Download our latest terms for anything related to boiler, controls, heating or servicing.

    Download

    Home emergency

    Download our latest terms for anything related to plumbing, drains, electrics, security, and pests.

    Download

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