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Appliance details

Tell us the make and age of your appliance. It’s important the make is correct, but if you’re not sure about the age, just give us your best guess.

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What’s included?

Unlimited call-outs and repairs
All parts and labour included
Up to £1000 per claim for each appliance
Up to £1,000 towards a replacement if it can’t be fixed

Make new claims online or via phone 24⁄7
Nationwide coverage
We cover appliances of any age, make and model

Please refer to our terms and conditions for more detailed information about our coverage, including any claim limits and specific conditions.

What’s not covered

Pre-existing, system design or installation faults
Accidental or cosmetic damage
Pre-owned or second-hand items

Routine Maintenance
Deliberate Damage
Delivery, installation & removal of faulty appliance

Please refer to our terms and conditions for more detailed information about our coverage, including any claim limits and specific conditions.

Your plan summary

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Summary

Please check the following information is correct - you can edit any details and requote if you need to.

About you

Name:

Email:

Phone number:

Title

Please enter your desired title

First name

Last name

Contact number

Your covered address

Address:

About your boiler

Fuel Type:

Boiler Brand:

Boiler Age:

Choose payment type

Pay monthly by Direct Debit

per month

Pay yearly by Direct Debit

per year

I confirm that all appliances covered by my chosen plan are in full working order, and that I have read and understood the terms and conditions.

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Help & info

Cover starts immediately. First 60 days: £150 excess (American fridge freezers: £250 in 90 days). After that — no fees. These small early fees help keep our plans fair and affordable for everyone.

Make new claims online or via phone 24⁄7, give a few details and we’ll dispatch an approved engineer and keep you updated until the repair is finished.

Most are fixed — about 77%.^* In the remaining 23%^*, a repair either isn’t possible (e.g. no parts/unsafe) or wouldn’t be sensible for the cost. If that happens, we’ll explain why and set out your replacement options, including any plan contribution.
^{* as of July 2025}

Most appointments happen within 2-3 days (current average 2.8 days^* from booking to first visit). Times can vary by location and seasonal demand. We’ll always offer the earliest available slot and keep you updated.
^{* as of July 2025.}

Appliance Repairs

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Plan terms & conditions

Please take the time to thoroughly review our terms and conditions, as they form the basis of your contract with us and clearly outline what your selected cover includes, including any exclusions.

We endeavour to ensure clarity and simplicity in all our communications, so should you have any queries, do not hesitate to contact us.

Appliance

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