Contact us

How can we help you today?

Whether you want to make a claim, ask us a question or need a hand fixing a problem at home, you'll find out how to do it all right here.

Book a repair online

As an existing home cover customer, you can skip the queue by booking your repair through our live chat service—it's quicker than making a phone call.

  • Requesting a repair online takes two minutes without waiting for us to answer your call
  • It’s super quick and easy – we only need your email address
  • Our team will review your request and assign an engineer at your convenience
  • We’ll keep you informed throughout your repair by text and email

Live chat

Thousands of our customers have successfully solved their queries using our virtual assistant.

Our advisors are here: Monday – Friday: 9am – 6pm


Prefer to reach out via email? Our team is ready to assist with any queries you have. Just click the button below to send us an email, and we'll get back to you as promptly as we can.


Monday – Friday: 9am – 6pm
Saturday – Sunday: Closed
(new sales and renewals only)

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