Repair and protect

We'll fix your boiler and protect your home

Book a repair and we'll take care of any more problems for the next 12 months. So you know you're prepared for the unexpected.

  • From just £99 for initial repair with one of our plans
  • All work carried out by our expert engineers
  • Includes repairs to your boiler, controls, wider central heating, plumbing, drains and home electrics
Two people relaxing on a sofa, viewed from behind, with hands behind their heads.

How does it work?

Schedule

1. Book your appointment

Talk to our team and pick a convenient time for a local engineer to come over. You'll pay for the repair and get ongoing coverage.

Repair

2. During the appointment

Our engineer will try to fix the issue on the spot. If parts are needed, we'll order them and schedule a return visit to complete the repair.

Protect

3. Aftercare: Stay protected

Once fixed, you're covered against future issues with our comprehensive home protection plan.

Call-out excess

Starter

£18.00

/month
  • Annual Boiler Service
  • Boiler & Controls

Essential

£20.00

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating

Premium

£25.00

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage

Complete

£29.00

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Security
  • Pest
What's not included?

Starter

£12.75

/month
  • Annual Boiler Service
  • Boiler & Controls

Essential

£14.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating

Premium

£17.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage

Complete

£20.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Security
  • Pest

Starter

£9.75

/month
  • Annual Boiler Service
  • Boiler & Controls

Essential

£11.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating

Premium

£14.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage

Complete

£17.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Security
  • Pest

Starter

£18.00

/month
  • Annual Boiler Service
  • Boiler & Controls

Essential

£20.00

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating

Premium

£25.00

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage

Complete

£29.00

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Security
  • Pest
What's not included?

Starter

£12.75

/month
  • Annual Boiler Service
  • Boiler & Controls

Essential

£14.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating

Premium

£17.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage

Complete

£20.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Security
  • Pest

Starter

£9.75

/month
  • Annual Boiler Service
  • Boiler & Controls

Essential

£11.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating

Premium

£14.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage

Complete

£17.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Security
  • Pest
Starter
£18.00
/month
  • Annual Boiler Service
  • Boiler & Controls
Essential
£20.00
/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
Premium
£25.00
/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
Complete
£29.00
/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Doors, Windows & Locks
  • Pest
Starter
£12.75
/month
  • Annual Boiler Service
  • Boiler & Controls
Essential
£14.75
/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
Premium
£17.75
/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
Complete
£20.75
/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Security
  • Pest
Starter
£9.75
/month
  • Annual Boiler Service
  • Boiler & Controls
Essential
£11.75
/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
Premium
£14.75
/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
Complete
£17.75
/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Security
  • Pest
Call out excess

Starter

£18.00

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Doors, Windows & Locks
  • Pest

Essential

£20.00

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Doors, Windows & Locks
  • Pest

Premium

£25.00

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Doors, Windows & Locks
  • Pest

Complete

£29.00

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Doors, Windows & Locks
  • Pest

Starter

£12.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Doors, Windows & Locks
  • Pest

Essential

£14.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Doors, Windows & Locks
  • Pest

Premium

£17.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Doors, Windows & Locks
  • Pest

Complete

£20.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Doors, Windows & Locks
  • Pest

Starter

£9.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Doors, Windows & Locks
  • Pest

Essential

£11.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Doors, Windows & Locks
  • Pest

Premium

£14.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Doors, Windows & Locks
  • Pest

Complete

£17.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Doors, Windows & Locks
  • Pest

All plans come with...

Free boiler service

All plans include a yearly check of your boiler (usually £99) to make sure it is working well and efficiently.

Nationwide coverage

We operate across the entire mainland of England, Scotland, Wales and Northern Ireland.

24/7 UK helpline

Claims can be made online to save you time & hassle, or 24/7 through our friendly call centre’s.

All parts and labour

You just pay the monthly fee and any excesses that you choose. You won't need to pay any extra for labour or parts.

No claims limit

Unlimited callouts for breakdowns & repairs.

Speedy claims

Over 90% of all boiler breakdowns are completed within 24 hours.

All boilers

We cover Gas, Oil and LPG boilers of any age, make and model.

Switch & Save

Customers often save hundreds annually compared to our competitors!

Recent customer reviews

Don't just take our word for it, see what our customers are saying...

Plan terms & conditions

Please take the time to thoroughly review our terms and conditions, as they form the basis of your contract with us and clearly outline what your selected cover includes, including any exclusions.

We endeavour to ensure clarity and simplicity in all our communications, so should you have any queries, do not hesitate to contact us.

Repair

Download our latest terms for comprehensive information on all types of repairs we offer.

Boiler

Download our latest terms for anything related to boiler, controls, heating or servicing.

Home emergency

Download our latest terms for anything related to plumbing, drains, electrics, security, and pests.

Frequently Asked Questions

What type of boilers do you repair?

Our trusted engineers expertly repair single natural gas, LPG (liquid petroleum gas), and oil boilers designed for home use.

What's included in the initial repair?

The cost of your repair is determined by the duration of the work, subject to a minimum fee of £99. The billing time commences as soon as our engineer starts diagnosing the issue. They will provide an estimated duration for the repair, allowing you to make an informed decision about proceeding.

What happens if it's not fixed on the first visit?

If our engineer can't fix the issue on the first visit, we'll order the necessary parts and aim to return the next day. In the rare event that we can't resolve the problem, we'll guide you on the next steps.

How to cancel before a visit?

You can cancel anytime before your visit if we haven't done any repairs yet. Just call us to let us know. If we've already completed some work, we'll need to charge for what's been done before you can cancel.

Can I cancel my ongoing cover?

Yes, you can cancel your cover at any time. This includes both during the 14-day cooling-off period and afterwards. However, if we have already carried out any work, cancellation charges will apply.

How much is the excess for the ongoing cover?

Excess is the amount you’ll pay for each completed repair. When you purchase your cover, you can select your preferred excess amount. Our available excess options are £0, £60, or £95.

£0 excess: you won't have to pay any excess for a completed repair.

£60 excess: you'll be charged £60 for every completed repair.

£95 excess: you'll be charged £95 for every completed repair.

However, it's important to note that you do not need to pay an excess for an annual boiler service. If no repair is undertaken, you won't be charged any excess."

When will my boiler be serviced?

After you pick one of our plans, we'll let you know when your boiler's due for a check. When it's time, we'll contact you to set up a date that works for you. Easy as that!

What does an annual service include?

We check your boiler and heating to make sure they're safe and working well. Our team looks for leaks, any damage, and wear. We also run safety checks, like making sure your boiler isn't releasing bad gases. If you have a service due as part of your cover, we'll tell you when it's time. If not, click here to get a one-time service.

Can I get a discount?

Certainly! If you choose to pay annually, you'll receive a 10% discount."

How long does the average boiler last?

The average boiler lasts between 10 to 15 years with regular maintenance and servicing. However, the lifespan can vary based on the make, model, usage, and the quality of installation and maintenance. It's crucial to have your boiler serviced annually to ensure its longevity and efficient performance.

Note that all of our boiler cover plans include an annual boiler service, which can help extend the life of your boiler.

What else do our plans include?

Our Starter Plan handles your boiler, controls, and even includes an annual service. Need more? Essentials adds central heating coverage. For those seeking extra peace of mind, Premium also covers plumbing and drainage. For full home care, the Complete Plan brings in electrics, security, and pest solutions. Find your perfect fit and stay covered with us.

Compare our plans

Still have questions? Give us a call on
0800 802 1411