🐝 Spring Sale 🐝
Peace of mind when it matters most

Cover for your boiler from just £9.75 a month

Clear, comprehensive cover for your boiler, central heating, plumbing, electrics and more. You'll know exactly what's included with no surprises.

  • All parts and labour included
  • Unlimited call-outs and repairs
  • Annual boiler service
  • Network of trusted engineers
Two people relaxing on a sofa, viewed from behind, with hands behind their heads.
Call-out excess
Your cover includes a choice of call-out fees: £0, £60, or £95, paid only once per fault. Choosing a higher call-out fee reduces your monthly or annual payment. Service visits do not incur call-out fees.
Type

Starter

£18.00

/month
  • Annual Boiler Service
  • Boiler & Controls
What's included?
What's not included?

Essential

£20.00

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
What's included?
What's not included?

Premium

£25.00

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
What's included?
What's not included?

Complete

£29.00

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Security
  • Pest
What's included?
What's not included?

Starter

£12.75

/month
  • Annual Boiler Service
  • Boiler & Controls
What's included?
What's not included?

Essential

£14.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
What's included?
What's not included?

Premium

£17.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
What's included?
What's not included?

Complete

£20.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Security
  • Pest
What's included?
What's not included?

Starter

£9.75

/month
  • Annual Boiler Service
  • Boiler & Controls
What's included?
What's not included?

Essential

£11.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
What's included?
What's not included?

Premium

£14.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
What's included?
What's not included?

Complete

£17.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Security
  • Pest
What's included?
What's not included?

Starter

£18.00

/month
  • Annual Boiler Service
  • Boiler & Controls
What's included?
What's not included?

Essential

£20.00

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
What's included?
What's not included?

Premium

£25.00

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
What's included?
What's not included?

Complete

£29.00

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Security
  • Pest
What's included?
What's not included?

Starter

£12.75

/month
  • Annual Boiler Service
  • Boiler & Controls
What's included?
What's not included?

Essential

£14.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
What's included?
What's not included?

Premium

£17.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
What's included?
What's not included?

Complete

£20.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Security
  • Pest
What's included?
What's not included?

Starter

£9.75

/month
  • Annual Boiler Service
  • Boiler & Controls
What's included?
What's not included?

Essential

£11.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
What's included?
What's not included?

Premium

£14.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
What's included?
What's not included?

Complete

£17.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Security
  • Pest
What's included?
What's not included?
25% OFF

Starter

£24.00

/month

£18.00

/month
  • Annual Boiler Service
  • Boiler & Controls
What's included?
What's not included?
25% OFF

Essential

£26.67

/month

£20.00

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
What's included?
What's not included?
25% OFF

Premium

£33.33

/month

£25.00

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
What's included?
What's not included?
25% OFF

Complete

£38.67

/month

£29.00

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Doors, Windows & Locks
  • Pest
What's included?
What's not included?
25% OFF

Starter

£17.00

/month

£12.75

/month
  • Annual Boiler Service
  • Boiler & Controls
What's included?
What's not included?
25% OFF

Essential

£19.67

/month

£14.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
What's included?
What's not included?
25% OFF

Premium

£23.67

/month

£17.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
What's included?
What's not included?
25% OFF

Complete

£27.67

/month

£20.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Doors, Windows & Locks
  • Pest
What's included?
What's not included?
25% OFF

Starter

£13.00

/month

£9.75

/month
  • Annual Boiler Service
  • Boiler & Controls
What's included?
What's not included?
25% OFF

Essential

£15.67

/month

£11.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
What's included?
What's not included?
25% OFF

Premium

£19.67

/month

£14.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
What's included?
What's not included?
25% OFF

Complete

£23.67

/month

£17.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Doors, Windows & Locks
  • Pest
What's included?
What's not included?
Type
Call out excess
25% OFF

Starter

£24.00

/month

£18.00

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Doors, Windows & Locks
  • Pest
What's included?
What's not included?
Choose Starter →

Not sure what to choose? Give us a call on
0800 802 1411

25% OFF

Essential

£26.67

/month

£20.00

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Doors, Windows & Locks
  • Pest
What's included?
What's not included?
Choose Essential cover →

Not sure what to choose? Give us a call on
0800 802 1411

25% OFF

Premium

£33.33

/month

£25.00

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Doors, Windows & Locks
  • Pest
What's included?
What's not included?
Choose Premium →

Not sure what to choose? Give us a call on
0800 802 1411

25% OFF

Complete

£38.67

/month

£29.00

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Doors, Windows & Locks
  • Pest
What's not included?
Choose Complete →

Not sure what to choose? Give us a call on
0800 802 1411

25% OFF

Starter

£17.00

/month

£12.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Doors, Windows & Locks
  • Pest
What's included?
What's not included?
Choose Starter →

Not sure what to choose? Give us a call on
0800 802 1411

25% OFF

Essential

£19.67

/month

£14.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Doors, Windows & Locks
  • Pest
What's included?
What's not included?
Choose Essential →

Not sure what to choose? Give us a call on
0800 802 1411

25% OFF

Premium

£15.67

/month

£17.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Doors, Windows & Locks
  • Pest
What's included?
What's not included?
Choose Premium →

Not sure what to choose? Give us a call on
0800 802 1411

25% OFF

Complete

£15.67

/month

£20.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Doors, Windows & Locks
  • Pest
What's not included?
Choose Complete →

Not sure what to choose? Give us a call on
0800 802 1411

25% OFF

Starter

£13.00

/month

£9.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Doors, Windows & Locks
  • Pest
What's included?
What's not included?
Choose Starter →

Not sure what to choose? Give us a call on
0800 802 1411

25% OFF

Essential

£15.67

/month

£11.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Doors, Windows & Locks
  • Pest
What's included?
What's not included?
Choose Essential →

Not sure what to choose? Give us a call on
0800 802 1411

25% OFF

Premium

£15.67

/month

£14.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Doors, Windows & Locks
  • Pest
What's included?
What's not included?
Choose Premium →

Not sure what to choose? Give us a call on
0800 802 1411

25% OFF

Complete

£23.67

/month

£17.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Doors, Windows & Locks
  • Pest
What's not included?
Choose Complete →

Not sure what to choose? Give us a call on
0800 802 1411

Not sure what cover to choose? Give us a call on 0800 802 1411

Annual boiler service

Just need a boiler service?

Our annual boiler service will help keep your boiler working efficiently for £99

Not sure what cover to choose? Give us a call on 0800 802 1411

Find a plan that suits you

Type
Call out excess
Type

Starter

£18.00

/month
  • Annual Boiler Service
  • Boiler & Controls
What's included?
What's not included?

Sign up now and save 10%

Not sure what to choose? Give us a call on 0800 802 1411

Continue

Essentials

£20.00

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
What's included?
What's not included?

Sign up now and save 10%

Not sure what to choose? Give us a call on 0800 802 1411

Continue

Enhanced

£25.00

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
What's included?
What's not included?

Sign up now and save 10%

Not sure what to choose? Give us a call on 0800 802 1411

Continue

Complete

£29.00

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Security
  • Pest
What's included?
What's not included?

Sign up now and save 10%

Not sure what to choose? Give us a call on 0800 802 1411

Continue

Starter

£12.75

/month
  • Annual Boiler Service
What's included?
What's not included?

Sign up now and save 10%

Not sure what to choose? Give us a call on 0800 802 1411

Continue

Essentials

£14.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
What's included?
What's not included?

Sign up now and save 10%

Not sure what to choose? Give us a call on 0800 802 1411

Continue

Enhanced

£17.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
What's included?
What's not included?

Sign up now and save 10%

Not sure what to choose? Give us a call on 0800 802 1411

Continue

Complete

£20.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Security
  • Pest
What's included?
What's not included?

Sign up now and save 10%

Not sure what to choose? Give us a call on 0800 802 1411

Continue

Starter

£9.75

/month
  • Annual Boiler Service
What's included?
What's not included?

Sign up now and save 10%

Not sure what to choose? Give us a call on 0800 802 1411

Continue

Essentials

£14.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
What's included?
What's not included?

Sign up now and save 10%

Not sure what to choose? Give us a call on 0800 802 1411

Continue

Enhanced

£17.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
What's included?
What's not included?

Sign up now and save 10%

Not sure what to choose? Give us a call on 0800 802 1411

Continue

Complete

£20.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Security
  • Pest
What's included?
What's not included?

Sign up now and save 10%

Not sure what to choose? Give us a call on 0800 802 1411

Continue

Starter

£24.00

/month
  • Annual Boiler Service
  • Landlord Gas Safety (LGSR)
  • Boiler & Controls
What's included?
What's not included?

Sign up now and save 10%

Not sure what to choose? Give us a call on 0800 802 1411

Continue

Essentials

£26.00

/month
  • Annual Boiler Service
  • Landlord Gas Safety (LGSR)
  • Boiler & Controls
  • Central Heating
What's included?
What's not included?

Sign up now and save 10%

Not sure what to choose? Give us a call on 0800 802 1411

Continue

Enhanced

£31.00

/month
  • Annual Boiler Service
  • Landlord Gas Safety (LGSR)
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
What's included?
What's not included?

Sign up now and save 10%

Not sure what to choose? Give us a call on 0800 802 1411

Continue

Complete

£35.00

/month
  • Annual Boiler Service
  • Landlord Gas Safety (LGSR)
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Security
  • Pest
What's included?
What's not included?

Sign up now and save 10%

Not sure what to choose? Give us a call on 0800 802 1411

Continue

Starter

£18.75

/month
  • Annual Boiler Service
  • Landlord Gas Safety (LGSR)
What's included?
What's not included?

Sign up now and save 10%

Not sure what to choose? Give us a call on 0800 802 1411

Continue

Essentials

£20.75

/month
  • Annual Boiler Service
  • Landlord Gas Safety (LGSR)
  • Boiler & Controls
  • Central Heating
What's included?
What's not included?

Sign up now and save 10%

Not sure what to choose? Give us a call on 0800 802 1411

Continue

Enhanced

£23.75

/month
  • Annual Boiler Service
  • Landlord Gas Safety (LGSR)
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
What's included?
What's not included?

Sign up now and save 10%

Not sure what to choose? Give us a call on 0800 802 1411

Continue

Complete

£26.75

/month
  • Annual Boiler Service
  • Landlord Gas Safety (LGSR)
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Security
  • Pest
What's included?
What's not included?

Sign up now and save 10%

Not sure what to choose? Give us a call on 0800 802 1411

Continue

Starter

£18.75

/month
  • Annual Boiler Service
  • Landlord Gas Safety (LGSR)
What's included?
What's not included?

Sign up now and save 10%

Not sure what to choose? Give us a call on 0800 802 1411

Continue

Essentials

£20.75

/month
  • Annual Boiler Service
  • Landlord Gas Safety (LGSR)
  • Boiler & Controls
  • Central Heating
What's included?
What's not included?

Sign up now and save 10%

Not sure what to choose? Give us a call on 0800 802 1411

Continue

Enhanced

£23.75

/month
  • Annual Boiler Service
  • Landlord Gas Safety (LGSR)
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
What's included?
What's not included?

Sign up now and save 10%

Not sure what to choose? Give us a call on 0800 802 1411

Continue

Complete

£26.75

/month
  • Annual Boiler Service
  • Landlord Gas Safety (LGSR)
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Security
  • Pest
What's included?
What's not included?

Sign up now and save 10%

Not sure what to choose? Give us a call on 0800 802 1411

Continue
Call out excess

Starter

£18.00

/month
  • Annual Boiler Service
  • Boiler & Controls
What's included?
What's not included?

Sign up now and save 10%

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Select This

Essentials

£20.00

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
What's included?
What's not included?

Sign up now and save 20%

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I want this!

Enhanced

£25.00

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
What's included?
What's not included?

Sign up now and save 20%

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I want this!

Complete

£29.00

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing & Drainage
  • Electrics
  • Security & Pest
What's included?
What's not included?

Sign up now and save 20%

Not sure what to choose? Give us a call on 0800 802 1411

Continue →

Starter

£12.75

/month
  • Annual Boiler Service
  • Boiler & Controls

Sign up now and save 20%

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I want this!

Essentials

£14.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating

Sign up now and save 20%

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I want this!

Enhanced

£17.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage

Sign up now and save 20%

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I want this!

Complete

£20.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Doors, Windows & Locks
  • Pest Control

Sign up now and save 20%

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I want this!

Starter

£12.75

/month
  • Annual Boiler Service
  • Boiler & Controls

Sign up now and save 20%

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I want this!

Essentials

£14.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating

Sign up now and save 20%

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I want this!

Enhanced

£17.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage

Sign up now and save 20%

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I want this!

Complete

£20.75

/month
  • Annual Boiler Service
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
  • Electrics
  • Doors, Windows & Locks
  • Pest Control

Sign up now and save 20%

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I want this!
Call out excess

Starter

£24.00

/month

Cover for:

  • Annual Boiler Service
  • Landlords Gas Safety Record (LGSR)
  • Boiler & Controls
What's included?
What's not included?

Sign up now and save 10%

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Select This

Essentials

£26.00

/month

Cover for:

  • Annual Boiler Service
  • Landlords Gas Safety Record (LGSR)
  • Boiler & Controls
  • Central Heating
What's included?
What's not included?

Sign up now and save 20%

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I want this!

Enhanced

£31.00

/month

Cover for:

  • Annual Boiler Service
  • Landlords Gas Safety Record (LGSR)
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage
What's included?
What's not included?

Sign up now and save 20%

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I want this!

Complete

£35.00

/month

Includes

  • Annual Boiler Service
  • Landlords Gas Safety Record (LGSR)
  • Boiler & Controls
  • Central Heating
  • Plumbing & Drainage
  • Electrics
  • Security & Pest
What's included?
What's not included?

Sign up now and save 10%

Not sure what to choose? Give us a call on 0800 802 1411

Continue →

Starter

£18.75

/month
  • Annual Boiler Service
  • Landlords Gas Safety Record (LGSR)
  • Boiler & Controls

Sign up now and save 20%

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I want this!

Essentials

£20.75

/month
  • Annual Boiler Service
  • Landlords Gas Safety Record (LGSR)
  • Boiler & Controls
  • Central Heating

Sign up now and save 20%

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I want this!

Enhanced

£23.75

/month
  • Annual Boiler Service
  • Landlords Gas Safety Record (LGSR)
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage

Sign up now and save 20%

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I want this!

Complete

£26.75

/month
  • Annual Boiler Service
  • Landlords Gas Safety Record (LGSR)
  • Boiler & Controls
  • Central Heating
  • Plumbing & Drainage
  • Electrics
  • Security & Pest

Sign up now and save 20%

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I want this!

Starter

£18.75

/month
  • Annual Boiler Service
  • Landlords Gas Safety Record (LGSR)
  • Boiler & Controls

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Essentials

£20.75

/month
  • Annual Boiler Service
  • Landlords Gas Safety Record (LGSR)
  • Boiler & Controls
  • Central Heating

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Enhanced

£23.75

/month
  • Annual Boiler Service
  • Landlords Gas Safety Record (LGSR)
  • Boiler & Controls
  • Central Heating
  • Plumbing
  • Drainage

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Complete

£26.75

/month
  • Annual Boiler Service
  • Landlords Gas Safety Record (LGSR)
  • Boiler & Controls
  • Central Heating
  • Plumbing & Drainage
  • Electrics
  • Security & Pest

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Unrivaled Boiler and Home Emergency Cover

At Domestic Appliance Guard, we believe your home is your sanctuary, a place where warmth and comfort should never be in doubt. That's why we've dedicated ourselves to providing boiler and home emergency cover that goes beyond the standard. Our unique blend of competitive pricing, rapid response, and comprehensive coverage means that with us, you're not just buying a plan — you're investing in a promise. A promise that your home will be looked after, that help is just a call away, and that you'll always have the advantage of the best price available.

Price Match Promise

If you find the same cover at a better price, tell us! We promise to beat or match any quote. Call 0800 802 1411 to see if we can help you save money.

Rapid Response

Home emergencies wait for no one, which is why our team is ready to assist you 24/7. Fast, effective, and caring support is not just a promise — it's our guarantee.

Comprehensive Cover

From boiler breakdowns to plumbing mishaps, our coverage is comprehensive. We don't just cover; we assure that you have the best protection against any home emergency.

Recent customer reviews

Don't just take our word for it, see what our customers are saying...

All plans come with...

24/7 UK helpline

Claims can be made online to save you time & hassle, or 24/7 through our friendly call centre’s.

Free boiler service

All plans include a yearly check of your boiler (usually £99) to make sure it is working well and efficiently.

Nationwide coverage

We operate across the entire mainland of England, Scotland, Wales and Northern Ireland.

All parts and labour

You just pay the monthly fee and any excesses that you choose. You won't need to pay any extra for labour or parts.

No claims limit

Unlimited callouts for breakdowns & repairs.

Speedy claims

Over 90% of all boiler breakdowns are completed within 24 hours.

All boilers

We cover Gas, Oil and LPG boilers of any age, make and model.

Switch & Save

Switch to us and save hundreds annually!

Compare our plans
Repair and protect

Fast repairs, without the small print

Book a fixed-price repair and we'll take care of any more breakdowns for the next 12 months. So you know you're prepared for the unexpected.

  • From just £99 for initial repair
  • Fixed prices with no hidden costs
  • All work carried out by our expert engineers
  • Includes repairs to your boiler, controls, wider central heating, plumbing, drains and home electrics
Boiler engineer kneeling and pressing a button on a boiler.

Plan terms & conditions

Please take the time to thoroughly review our terms and conditions, as they form the basis of your contract with us and clearly outline what your selected cover includes, including any exclusions.

We endeavour to ensure clarity and simplicity in all our communications, so should you have any queries, do not hesitate to contact us.

Boiler

Download our latest terms for anything related to boiler, controls, heating or servicing.

Home emergency

Download our latest terms for anything related to plumbing, drains, electrics, security, and pests.

Frequently Asked Questions

When does my cover start?

Once you take out a Domestic Appliance Guard plan, it starts immediately. However, there's a 30-day waiting period before you can make a claim. This is to prevent claims on existing issues and to help keep costs low. However, you don't have to wait 30 days for us to service your boiler.

What is boiler cover?

Boiler cover is essentially a type of protection for your boiler. If your boiler runs into any issues, this cover aims to guard you from unexpected costs. Sometimes, you might hear people call it 'boiler breakdown cover', 'central heating cover ', or even 'gas boiler cover'.

If I have a problem, how long will it take for an engineer to arrive?

Big Problems (like a water leak): We aim to have someone there in 2-4 hours.

Regular Problems: If you call us before 9:00 am, we aim to sort it the same day. Otherwise, we aim to be there within 24 hours of your call.

If a vulnerability is established: We'll always aim to speed things up and be there in 2 hours.

In the event of a gas leak please call the National Gas Emergency Service on Freephone 0800 111 999.

Can you cover my boiler?

Absolutely! Our boiler cover plans are designed for homeowners and landlords whose properties are heated using natural gas, Oil, or LPG. We proudly offer coverage for boilers regardless of their age and irrespective of the manufacturer.

How much is the excess?

Excess is the amount you’ll pay for each completed repair. When you purchase your cover, you can select your preferred excess amount. Our available excess options are £0, £60, or £95.

£0 excess: you won't have to pay any excess for a completed repair.

£60 excess: you'll be charged £60 for every completed repair.

£95 excess: you'll be charged £95 for every completed repair.

However, it's important to note that you do not need to pay an excess for an annual boiler service. If no repair is undertaken, you won't be charged any excess."

How do I book a repair?

Heating or hot water gone? No stress. You can ring us up 24/7, 365 days a year. We'll send a engineer to sort it out. And don't forget, you can call us out anytime, with all the parts and work costs on us.

When will my boiler be serviced?

After you pick one of our plans, we'll let you know when your boiler's due for a check. When it's time, we'll contact you to set up a date that works for you. Easy as that!

What does an annual service include?

We check your boiler and heating to make sure they're safe and working well. Our team looks for leaks, any damage, and wear. We also run safety checks, like making sure your boiler isn't releasing bad gases. If you have a service due as part of your cover, we'll tell you when it's time. If not, click here to get a one-time service.

Can I get a discount?

Certainly! If you choose to pay annually, you'll receive a 10% discount."

How long does the average boiler last?

The average boiler lasts between 10 to 15 years with regular maintenance and servicing. However, the lifespan can vary based on the make, model, usage, and the quality of installation and maintenance. It's crucial to have your boiler serviced annually to ensure its longevity and efficient performance.

Note that all of our boiler cover plans include an annual boiler service, which can help extend the life of your boiler.

What else do our plans include?

Our Starter Plan handles your boiler, controls, and even includes an annual service. Need more? Essentials adds central heating coverage. For those seeking extra peace of mind, Premium also covers plumbing and drainage. For full home care, the Complete Plan brings in electrics, security, and pest solutions. Find your perfect fit and stay covered with us.

Compare our plans

Still have questions? Give us a call on
0800 802 1411

Your email address and phone number

We'll only use your email address and phone number to send you confirmation and keep you updated about your purchase as well as to find out how we did today.

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