Practical guides on boilers, heating and appliances, written by the people who fix them every day.

If you rent, who pays when the washing machine or fridge breaks down? It usually depends on who owns the appliance. Find out when your landlord is responsible, when the cost falls to you, and whether appliance cover could help protect you from an unexpected repair bill.
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Cold snaps are hard on homes. Draughts push up heating bills, frozen pipes can burst, and boilers tend to break down on the coldest days. Here are three simple ways to winter proof your home, plus a quick checklist to work through before the temperature drops.
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When the boiler stops in the middle of winter, you want it fixed fast and without a shock bill. Here's what boiler cover actually does, how it differs from home insurance and a one-off service, and how to pick the right level of cover for your home.
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Moving is busy enough without a washing machine flooding the new kitchen or a boiler that won't fire up. This checklist covers what to check in your new home, how to move your own appliances safely, and the jobs to tick off in your first week.
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Most appliance breakdowns don't come out of nowhere. They start with a clogged filter, a tired door seal or a strange noise nobody acted on. This simple 10-minute monthly check helps you spot problems early, keep your appliances running well and avoid the cost of an emergency repair.
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"My home insurance already covers it." "It's only worth it for old appliances." There's a lot of confusion about appliance cover. We clear up six of the most common myths, so you know what you're protected for and where the gaps are.
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Discover five practical ways smart technology can help protect your home, from video doorbells and security cameras to connected alarms, leak sensors and automated lighting. Plus, learn the simple steps that keep your smart-home devices secure.
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Choose what you want covered, pick the excess that suits you and see your price online. Manage everything easily through My Account, with our team there when you need us.
Cover from £2.75 a month.